Details
This guide is composed of some of the key SDI standards, standards that are recognised world wide as demonstrating the best practice for Service Desks. The standards were developed in collaboration with some of the industry’s leading experts and Service Desks practitioners and thus represent the very pinnacle of knowledge and real life experience. In the course of this guide you will discover the key characteristics and habits of successful Service Desks and learn how you can use SDI standards to improve your support operations.
Additional Information
| Paper Type | Research |
|---|---|
| Price | <span class="price">£10.99</span> |
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